Identity Protection

Identity Protection

OVERVIEW

We are doing more online than ever – from banking, shopping, storing medical records, business, social media, school, and even doctor appointments. While convenient, this makes our personal and financial info more accessible to identity thieves and hackers.

 

Aura Identity Guard helps protects what matters to you the most, like your identity, finances, privacy, and reputation, so you and your family can do what you love online... more safely. As an industry leader in online safety, Aura Identity Guard:

 

  • Provides $1 million insurance* per each enrolled adult member to help cover losses due to ID theft.
  • Monitors your personal info, accounts, and online reputation and alerts you if threats are detected.
  • Monitors your credit, financial accounts, and property titles and alerts you to suspicious changes.
  • Helps protect your passwords, devices, and WiFi connection from hackers.
  • Offers protection for your loved ones, up to 8 people, no matter their relationship to you.
  • Provides 24/7 U.S.-based customer support to help with fraud events.
Enrollment

To enroll, visit FMC Employee Self-Service (ESS)

Contact Us

 Phone
855-313-3983
 Hours
  M-F 8a-9p ET, Sat 9a-2p ET
 Email
employerbenefitsinquiries.service@mercer.com

How it Works

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.
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  • Who is the provider?
    Aura Identity Guard combines superior technology and around-the-clock service, saving you time and stress. Identity Guard scans billions of online sources, assesses personal identity risks, raises alerts of suspicious activity, and empowers users with access to 24/7 U.S.-based support and remediation services. With unparalleled family protection, Identity Guard provides access to safe browsing tools and personalized threat alerts.

  • How can this help me?

    With every aspect of our lives represented online, your personal information and identity are constantly at risk. Between working remotely, online shopping and banking, medical records, and social media, our need for protection is greater than ever.

    Data breaches, hacking, and identity theft are on the rise — and it’s a problem that affects everyone, regardless of gender, age, race, income, and location.2 Today, cybercriminals are more skilled at spotting even the smallest vulnerabilities than ever before. While á la carte identity theft protection can protect you in some areas, only Aura Identity Guard can provide complete peace of mind with the maximum protection for every area of your life.

  • What are other features of the plan?

    For maximum protection, the Ultimate Plan is the first and only cybersecurity solution to provide all the features you need to stay safe.

    Identity Secure Features

    • Near Real-Time Alerts
    • Auto-On Monitoring
    • Credit and Debit Card Monitoring
    • Bank Account Transaction Monitoring
    • High Risk Transaction Monitoring
    • Bank Account Opening & Takeover Monitoring Address Monitoring
    • Criminal Record Monitoring
    • Dark Web Monitoring
    • 401(k) and HSA reimbursement


    Device Secure Features

    • VPN
    • Anti-Virus
    • Anti-Adware
    • Safe Browsing Software

     

    Privacy Secure Features

    • Robo-call/Robo-text Protection
    • Device/Cookie Tracking Protection
    • Data Broker List Monitoring/Removal
    • E-mail Solicitation/Junk Mail Prevention

  • How do I enroll?
    Enrolling in Identity Guard is easy and convenient. Simply choose your plan and coverage tier during open enrollment.

  • After I enroll, what can I expect?

    After you enroll, you can expect:

    1. A welcome email with details about your coverage.
    2. Your premiums will be deducted from your paycheck. Keep in mind, this coverage is paid with after-tax dollars.

 

*Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group‚ Inc. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms‚ conditions‚ and exclusions of coverage. Coverage may not be available in all jurisdictions.

 

No one can prevent all identity theft.

AURA‚ IDENTITY GUARD‚ PRIVACY NOW AND ASSOCIATED DESIGNS ARE TRADEMARKS OR FEDERALLY REGISTERED TRADEMARKS OF AURA COMPANY. IBM WATSON IS A TRADEMARK OF INTERNATIONAL BUSINESS MACHINES CORPORATION, REGISTERED IN MANY JURISDICTIONS WORLDWIDE.

Learn More

These form(s) are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.

 

Identity Protection Overview
Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.
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